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How aon338 login Protects Your Personal Data

At aon338 login, your personal data belongs to you — we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction privacyYou control your data at any timeRetention limits clearly statedContact us to request changes
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aon338 login How aon338 login Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review what data we hold, request a correction, or ask us to delete your account records, our privacy support line is available seven days a week from 08:00 to 23:00 WIB. You can reach the team through live chat directly inside your account dashboard, via our official email address listed at the bottom of every page, or through our WhatsApp channel for faster responses during peak hours.

Team online

Live Chat

Open your account dashboard and tap the chat bubble at the bottom right. Our privacy team responds within five minutes during operating hours, 08:00–23:00 WIB, seven days a week.

Email Support

Send your data request or privacy question to our support email. We acknowledge every email within two business hours and resolve most data-access requests within 72 hours of verification.

WhatsApp Channel

For urgent privacy matters — such as a suspected unauthorised login or a data correction before a pending withdrawal — our WhatsApp line handles priority requests from 09:00 to 21:00 WIB daily.

DATA HANDLING PRACTICES

Six Ways We Keep Your Account Data Secure

Protecting your personal information is not a background task — it is built into every step from your first login to your most recent withdrawal.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your deposit method.

Account Security

Every login attempt is verified against the device fingerprint registered at account creation.

Payment Data Handling

When you deposit via DANA, OVO, GoPay or QRIS, we receive only the transaction reference and amount — never your…

Data Retention Period

We hold your account data for as long as your account is active plus the period required by applicable Indonesian…

Third-Party Sharing

We share your data only with the payment processor completing your transaction and, where depends on local law, with regulatory…

Data Correction Requests

You can update your display name, email address and phone number directly in your account settings at any time.

Your Most Common Privacy Policy Questions

We have gathered the questions our account holders ask most often about how aon338 login collects, stores and uses personal data. If your question is not covered here, our privacy support team is available through live chat from 08:00 to 23:00 WIB and will respond within five minutes during those hours.

We collect your name, email address, phone number and the device identifier used during registration. When you make a deposit via DANA, OVO, GoPay or QRIS, we also store the transaction reference number for your account records.

We share your payment reference only with the payment provider — DANA, OVO, GoPay or QRIS — needed to process your transaction. No marketing companies or data brokers receive your information under any circumstances.

We retain transaction records for the period required by applicable Indonesian financial regulations. Non-mandatory data such as device logs and preference settings is deleted within 30 days of account closure upon your request.

Yes. Submit a data-access request through our live chat or support email. We verify your identity, then send a complete summary of stored data to your registered email within 72 hours of verification.

Open your account dashboard, go to Account Settings, and select Delete Account. Alternatively, contact our privacy support team via live chat. Mandatory financial records are retained as required by local law; all other data is removed within 30 days.

We use session cookies for login continuity and preference cookies for your deposit method. You can manage or withdraw cookie consent at any time via the cookie settings panel that appears on your first visit or in your browser settings.

Each payment method stores only its own transaction references. Switching to GoPay does not expose your OVO account details — both are processed independently on their respective secured infrastructure, and we hold only the transaction reference for each.

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